Overview
Automated the end-to-end claims workflow from submission to payout, integrating document OCR, ML-based fraud scoring, and adjuster workbenches. Reduced average claim processing time from 14 days to 36 hours.
What we delivered
- Customer claim portal
- Adjuster workbench
- OCR pipeline
- Fraud ML model
- Reporting & BI
Stack
Vue · Python · TensorFlow · Azure · Snowflake
Duration: 18 months
Year: 2022 — 2023
Industry: Insurance
